Job Description

OVERVIEW:

The primary responsibilities of this person are performing testing for EPIC EMR on existing workstations, installing, and integrating workstations and peripherals onsite at various office locations of a large healthcare client organization. Applicants should be versed in workstation imaging, as well as hardware/software installation, configuration, and troubleshooting. They should also possess excellent interpersonal, customer service, and organizational skills.

Applicants should have a valid drivers’ license and a car you can use on a daily basis. You should be able to travel daily to assignments throughout Long Island, five Boroughs, and Westchester County. We reimburse for mileage, as well as approved technical certifications. 

Compensation: 21/hr 

RESPONSIBILITIES:

• Travel and transportation of hardware on Long Island, five boroughs, and Westchester County.
• Perform EPIC testing to validate device readiness for application Go-Live.
• Install new workstations using SOP imaging and deployment process if needed.
• Install new peripherals (printers, document scanners, badge readers, signature pads, barcode scanners, and webcams) and related drivers if needed.
• Integrate new workstations into the network environment.
• Test and troubleshoot functionality of workstation hardware/software.
• Provide documentation including client sign off, inventory information and post support resolution.

QUALIFICATIONS:

Required:

• Ability to troubleshoot hardware and software problems.
• Understanding of wireless devices, and the process of integrating them onto a network.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.

Preferred:

• 1-2 years of experience in hardware and software installation/integration.
• CompTIA A+ certification.
• Lenovo and/or Apple hardware certifications.

Custom Computer Specialists, Inc. is the #1 Technical Consultant in the Northeast celebrating over 40 years in business! Expressed simply in our tagline – Right People, Right Results, Right Careers! – Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

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